Cazoo

A car subscription from Cazoo includes use of a new car, insurance, servicing, maintenance, roadside assistance, tax and more for one monthly payment. All you need to do is add fuel. It’s more convenient and flexible than car leasing and there’s no large down payment needed. All cars are new and in stock. You simply choose a subscription length that suits you from 6, 12, 24 or 36 months.

Cazoo gives you 7 days to return a car if you don’t like it, no questions asked. Applications are made online and If approved for a subscription, you can pick up your car from a customer centre or have it delivered

Cazoo Car Subscriptions

Cazoo

Cazoo (Formally Driver) Logo

How it Works

Cazoo’s system to get going is really slick and easy to use:

  • Pick a car, term, mieage
  • Make an account
  • Provide driving licence and proof of address
  • Select delivery or collection
  • Wait to be approved by Cazoo
  • If approved, arrange payment details and expect your car in as little as 5 days

Costs and Fees

  • Cazoo charges a refundable deposit equivalent of 1 month of the subscription
  • If you want to cancel early, there is a flat fee of £500
  • If you receive a Penalty Charge Notice (PCN), you’ll be charged an administration fee of £20 on top of the cost of the PCN itself.
  • There are charges if you exceed the mileage package you’ve chosen
  • To take your car abroad, you’ll need to pay for additional EU cover from NIG which costs £36 for two weeks and £54 for one month.

Brands and Models

Cazoo have one of the widest ranges of car subscription car brands such as:

  • Audi
  • Ford
  • Mercedes
  • Volkswagen
  • Fiat
  • Volvo
  • SEAT
  • Tesla
  • Vauxhall
  • Nissan
  • Hyundai
  • Mazda
  • Kia

Notice Periods

If you wish to cancel early, Cazoo requires 5 days notice before the next monthly fee is due. At the end of your term you can select to continue your subscription on a rolling basis, swap or return your car for free.

Comments about Subscription Provider

A car subscription from Cazoo includes use of a new car, insurance, servicing, maintenance, roadside assistance, tax and more for one monthly payment. All you need to do is add fuel. It’s more convenient and flexible than car leasing and there’s no large down payment needed. All cars are new and in stock. You simply choose a subscription length that suits you from 6, 12, 24 or 36 months. Cazoo gives you 7 days to return a car if you don’t like it, no questions asked. Applications are made online and If approved for a subscription, you can pick up your car from a customer centre or have it delivered.

Social Media Channels

Cazoo are on the following social channels:

Conclusion

Cazoo offer a fantastic range of new and used subscription vehicles, their system is slick and very easy to use with ID and credit checks quick and efficient. The service has very much improved since Cazoo acquired Drover and it does seem to offer a great customer experience.

Customer Reviews

Daniel Stener

The whole process of arranging our subscription vehicle was simply great from start to finish - clear costs, quick to confirm and convenient booking a delivery slot. Our delivery driver was prompt, friendly and professional. Would certainly recommend to friends and family. Very happy with the vehicle as well!

Rating:  5/5


Oscar Acuna

I got a car subscription from Cazoo on January 2022 after my old car decided to die, the whole experience been amazing, choose the car and options, choose the date to have the car deliver and after that i received the car in my house plus a full walk around and explanation on all the features, so far the best customer service experience i had in the UK by far. I highly recomend to anyone looking for a car without all the complicated paperwork and politics plus since is a subscription everything is included ! Just add fuel.

Rating:  5/5


Lisa Davies

Everything so easy. I’ve had car on PCP finance and subscription and will definitely go back!!! Highly recommend

Rating:  5/5


Michelle Hailey

We were supremely impressed with Cazoo from start to finish of our transaction. Prior to signing up for a subscription car, I had a couple of questions which were answered instantly on a call. Signing up and choosing our car couldn't have been simpler. The collection of the car was a fun, professional and informative experience. Everyone we encountered was polite and helpful, there were lovely touches like hot chocolate for our daughter and a bag of useful merchandise for us. The car was spotless and when we realised there were no mats, they swiftly arranged for these to be delivered to our door two days later. In a world where service and integrity lacks in so many companies, Cazoo is leading the game in customer service and ease.

Rating:  5/5


Sunil Yadav

I was looking for a car subscription and found a car which was fitting my search criteria , checkout process was smooth but information was hidden in FAQ about having at least an year on your driving license to become eligible for it. My suggestion to everyone to go through FAQ as some of details are hidden. Suggestion for Cazoo if you can make simple checks on subscription request form which will make bit more explicit and automatically detect for errors in consumers understanding. Also for subscription we should have flexibility if consumer want buy their own insurance if current insurance provider aligned with Cazoo is not covering so that new driver can also avail the feature. Thanks

Rating:  3/5


Simon Burgess

I have recently subscribed to a new car and also sold my car to Cazoo and the whole experience was really efficient, with great communication throughout. I received the price I was quoted on line for my car which was a much better price than certain other sites and the handover process was really simple and painless. Would definitely recommend and really happy with my new car (Ford Kuga).

Rating:  5/5

Screenshot of www.cazoo.co.uk

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Contents of Provider

Additional Info

Brands Available

- Audi
- BMW
- Citroen
- Fiat
- Ford
- Honda
- Hyundai
- Mazda
- MG
- Nissan
- Peugeot
- Vauxhall

Cars Starting From

£200

Initial Fee Amount (£)

Refundable Deposit equiv. to 1 month subscription

Are new vehicles available?

Yes

Are Used Vehicles Available?

Yes

Do they allow Private Customers?

Yes

Do they allow Business Customers?

No

Age Restrictions

Over 25

Can you switch cars easily?

Yes

Can you pause and restart easily?

No

Cancellation Period

5 Days

What is the minimum term?

6 Months

Maximum Monthly Mileage Allowance

2,000

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Additional Information

BVRLA Logo

FCA Number

313486
Provider Published: March 24, 2020
Provider Last Updated: April 21, 2022
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