What are delivery and collection charges?
Delivery charges cover the cost of transporting a vehicle to your chosen location, while collection charges apply when the vehicle is returned or swapped. These costs reflect logistics, driver time, fuel, and fleet coordination.
Some car subscription providers absorb these costs when customers commit to longer qualifying periods, while others charge per movement regardless of contract length.
When delivery and collection may be free
Providers that operate large physical fleets often incentivise longer subscriptions by including free delivery and collection. This is commonly tied to a minimum qualifying period, such as 90 days.
- Longer subscription commitments
- Vehicle swaps carried out on the same day
- Geographic coverage within England and Wales
When charges are more likely to apply
Delivery and collection fees are more common when subscriptions are short-term, vehicles are swapped frequently, or collections occur on different days from delivery.
Some providers prefer customers to collect and return vehicles themselves, removing delivery costs entirely but requiring travel to a branch location.
To compare providers and understand what’s included, visit our Car Subscription Comparison page.
Cocoon Vehicles
Cocoon Vehicles includes delivery and collection under specific conditions, particularly for customers committing to longer qualifying periods.
- Free delivery in England and Wales with a 90-day+ qualifying period
- Free collection when swapping vehicles on the same day
- Charges may apply if returning a vehicle without a same-day swap
- Nationwide door-to-door service
Flexigo
Flexigo operates a delivery and collection policy similar to Cocoon Vehicles, rewarding longer subscriptions with reduced logistics costs.
- Free delivery in England and Wales with a 90-day+ qualifying period
- Free collection on same-day vehicle swaps
- Charges may apply for standalone returns
- Coverage across England and Wales
Flexed
Flexed charges separately for vehicle delivery and collection, regardless of subscription length.
- Delivery charges apply
- Collection charges apply
- Costs vary by location and timing
- Best suited for customers planning fewer vehicle changes
Sixt+
Sixt+ operates a branch-based model where customers typically collect and return vehicles at Sixt+ locations.
- Vehicle collection from Sixt+ locations
- Vehicle return to Sixt+ branches
- No home delivery model by default
- Costs depend on location and agreement
Frequently Asked Questions
Are delivery and collection included in car subscriptions?
Some providers include delivery and collection when you meet a minimum qualifying period, while others charge separately for each movement.
Do I pay delivery charges when swapping cars?
Not always. Some providers offer free same-day collection when swapping vehicles, but charges may apply if swaps occur on different days.
Is collection free when returning a car?
Collection may be free under certain conditions, but standalone vehicle returns often incur a charge.
Are branch-based subscriptions cheaper?
Branch-based models can reduce delivery costs, but they require you to travel to collect and return the vehicle.
How can I minimise delivery and collection costs?
Choosing longer qualifying periods and same-day swaps can help reduce or eliminate delivery and collection charges.
Disclaimer: Delivery and collection policies vary by provider, location, and contract terms and may change. Always confirm costs directly with the subscription provider.
